Refund Policy

NEXASOFT TECHNOLOGIES PRIVATE LIMITED provides digital technology and software services. Refunds are processed according to the conditions below.

Eligibility for Refund

• Duplicate payments made accidentally
• Failed service activation
• Technical issues caused solely by our platform

Non-Refundable Services

• Completed software development work
• Custom API integrations
• Consultation and implementation services
• Third-party charges and gateway fees

Refund Processing Time

Approved refunds are generally processed within 7 to 14 business days depending on banking and payment provider timelines.